FAQ

Frequently Asked Questions

Where is the tool?

The tool is placed after the strap, it easily slides out.
141123 Tool

I forgot to turn my light off

We have included two high capacity batteries but even these will run out at some point.

You have two options here:

1 Just put your Pixio in direct sunlight (do not try to charge it behind a window, this is much less effective).

2 If you don’t expect any real sunlight (for example it is winter time), we have to manually charge the batteries, which is a bit more work. You will need a Torx T6 screwdriver for this, if you don’t have one, please sent us email. Normally we ship this to you for free. Here are the required steps:

  1. Remove the sleeve
  2. You will see 4 screws remove the screws with the T6 screwdriver
  3. Remove the lens and solar panel
  4. You will see 2 screws that holds the circuit board, remove the screws
  5. Now you see batteries, charge them in any standard AA charger and mount everything back.

How can I order a different color?

Currently we don’t have any colors in stock, just black and white.

I need a strong beam of light to light the road, is the Pixio suited?

No, the Pixio is made to be seen in traffic, not to generate an big bundle of light. The lights that have a lot light output are not suited for traffic because they are blinding but are great for cycling through forests etc

If you need a big bundle of light we recommend to buy a high lumen light ( 500 lumen and greater), ideally with a USB charger functionality.

Does the Pixio has a blinking mode?

No, we are from the Netherlands where a blinking bicycle light is prohibited, we also feel that is irritating for other traffic users. The Pixio is designed to be as effortless as possible so just one button and two modes, on or off.

My lights stopped working, what now?

In 99% of the cases the batteries are low, this can happen if you forgot to put your light off (or some put in on for you while you parked your bicycle). There are two steps you can do to fix this issue:

1 Put your Pixio in direct sunlight (do not try to charge it behind a window, this is much less effective).

2 If you don’t expect any real sunlight (for example it is winter time), we have to manually charge the batteries, which takes a little work. You will need a Torx T6 screwdriver for this, if you don’t have one, please sent us email. Normally we ship this you one for free. Here are the required steps:

Remove the sleeve
You will see 4 screws remove the screws with the T6 screwdriver
Remove the lens and solar panel
You will see 2 screws that holds the circuit board, remove the screws
Now you see batteries, charge them in any standard AA charger and mount everything back.
Your light should work again as normal and has again about 65 hours of light in them

Is the Rydon Pixio waterproof?

Yes, the Pixio is made to last, there is a rubber seal to prevent water from coming in the lights in addtion to that we also have a big rubber sleeve. Still not convinced?

Is the Pixio shockproof?

The pixio is designed to withstand impact, the thick rubber sleeve protect the light against impact, need more proof:

Will it fit my bike?

Rydon Pixio dimensions are:

Width is 75 mm

Height 55 mm

It will extend 35 mm from the mounting tube

The width of the strap is 15 mm.

We recommend to have at 60 mm of straight tube for mounting.

Tube diameter should be between 10mm and 25,4 mm

Your question not here?

Please sent us an email